Terms of Use

Last updated: September 20, 2025

1. Acceptance of Terms

By accessing and using the Pentalex Prime website and services (collectively, the "Service"), you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our Service.

We reserve the right to modify these terms at any time. Your continued use of the Service after changes are posted constitutes acceptance of the modified terms.

2. Description of Service

Pentalex Prime provides an online educational platform offering group sessions, individual lessons, personalized learning paths, and live interaction with instructors focused on creative hair updos and related educational content.

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time without prior notice.

3. User Accounts and Registration

To access certain features of the Service, you may be required to create an account. You agree to:

Provide accurate, current, and complete information during registration
Maintain and promptly update your account information
Maintain the security of your password and account
Accept responsibility for all activities that occur under your account
Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent or illegal activities.

4. User Conduct and Prohibited Activities

You agree not to use the Service to:

Violate any applicable laws or regulations
Infringe upon the rights of others, including intellectual property rights
Transmit any harmful, threatening, abusive, defamatory, or obscene content
Impersonate any person or entity or misrepresent your affiliation
Interfere with or disrupt the Service or servers
Attempt to gain unauthorized access to any portion of the Service
Use automated systems to access the Service without permission
Engage in any form of harassment or bullying of other users
Collect or store personal data about other users without consent
Distribute spam, chain letters, or other unsolicited communications

5. Intellectual Property Rights

All content included in the Service, including text, graphics, logos, images, video clips, audio clips, digital downloads, and software, is the property of Pentalex Prime or its content suppliers and is protected by applicable copyright and trademark laws.

You may not reproduce, distribute, modify, create derivative works, publicly display, or exploit any content from the Service without our express written permission.

5.1 User-Generated Content

By submitting content to the Service, you grant Pentalex Prime a worldwide, non-exclusive, royalty-free, perpetual license to use, reproduce, modify, adapt, publish, and distribute such content in connection with the Service.

You represent and warrant that you own or have the necessary rights to submit such content and that it does not violate any third-party rights.

6. Payment and Subscription Terms

Certain features of the Service may require payment. By purchasing a subscription or course, you agree to:

Pay all fees and charges associated with your purchases
Provide current, complete, and accurate billing information
Promptly update your payment information if it changes

All fees are non-refundable unless otherwise stated in our Refund Policy or required by applicable law.

Subscription fees are billed in advance on a recurring basis. You authorize us to charge your payment method on a recurring basis until you cancel your subscription.

7. Refunds and Cancellations

Cancellation requests must be submitted through your account settings or by contacting our support team at info@pentalexprime.com.

For subscription services, cancellations will take effect at the end of the current billing period. No partial refunds will be provided for unused portions of a subscription period.

Course purchases may be eligible for refunds within a specified period after purchase, subject to completion restrictions and other conditions outlined at the time of purchase.

8. Educational Content and Disclaimers

The educational content provided through the Service is for informational and educational purposes only. While we strive to provide accurate and up-to-date information:

We do not guarantee the accuracy, completeness, or usefulness of any content
Content should not be considered professional advice
Results from using our educational materials may vary
We are not responsible for decisions made based on content provided

9. Third-Party Links and Services

The Service may contain links to third-party websites or services that are not owned or controlled by Pentalex Prime. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party websites or services.

You acknowledge and agree that we shall not be liable for any damage or loss caused by your use of any third-party websites or services.

10. Privacy and Data Protection

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to the collection and use of your information as described in our Privacy Policy.

We implement reasonable security measures to protect your personal information, but we cannot guarantee absolute security of data transmitted over the internet.

11. Limitation of Liability

To the maximum extent permitted by law, Pentalex Prime and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, or other intangible losses resulting from:

Your access to or use of or inability to access or use the Service
Any conduct or content of any third party on the Service
Any content obtained from the Service
Unauthorized access, use, or alteration of your content

Our total liability for any claims arising from your use of the Service shall not exceed the amount you paid to us in the twelve months preceding the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless Pentalex Prime and its officers, directors, employees, contractors, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

Your use of the Service
Your violation of these Terms of Use
Your violation of any rights of another party
Your user-generated content

13. Warranty Disclaimer

The Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that:

The Service will be uninterrupted, timely, secure, or error-free
The results obtained from use of the Service will be accurate or reliable
Any errors in the Service will be corrected
The Service will meet your requirements

14. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including breach of these Terms of Use.

Upon termination, your right to use the Service will immediately cease. All provisions of these terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

You may terminate your account at any time by contacting us at info@pentalexprime.com or through your account settings.

15. Age Restrictions

The Service is intended for users who are at least 16 years of age. If you are under 16, you may only use the Service with the involvement and consent of a parent or legal guardian.

We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

16. Communications

By creating an account, you consent to receive electronic communications from us, including emails about your account, updates to the Service, promotional materials, and administrative messages.

You may opt out of promotional communications by following the unsubscribe instructions in those messages or by updating your account preferences.

17. Governing Law and Dispute Resolution

These Terms of Use shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.

Any disputes arising from these terms or your use of the Service shall be resolved through good-faith negotiation. If negotiation fails, disputes may be resolved through binding arbitration or in courts of competent jurisdiction.

18. Severability

If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. The invalid or unenforceable provision will be modified to the minimum extent necessary to make it valid and enforceable.

19. Entire Agreement

These Terms of Use, together with our Privacy Policy and any other legal notices or agreements published on the Service, constitute the entire agreement between you and Pentalex Prime regarding your use of the Service.

These terms supersede any prior agreements or understandings, whether written or oral, regarding the subject matter herein.

20. Assignment

You may not assign or transfer these Terms of Use or your rights and obligations under them without our prior written consent. We may assign our rights and obligations under these terms without restriction.

21. Contact Information

If you have any questions about these Terms of Use, please contact us:

Pentalex Prime
Krupskoi St, Ozerki, Novaya Dolina
Odesa, Odessa Oblast, Ukraine, 65000
Email: info@pentalexprime.com
Phone: +380714013788

By using the Pentalex Prime Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.